Innovative software engineering and consulting leveraging modern agile methodologies
Full software IT Managed Services (integration, testing, maintenance, and helpdesk)
Skillful application of user-centric design principles for web-scale performance
Modernizing customer contact center capabilities with OmniDesk cloud CCaaS
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Previse is fast becoming a go-to provider of cost-effective software engineering, consulting, and IT managed services for clients committed to transforming legacy business systems to deliver modern, high-value outcomes and innovative solutions for their customers.
- Innovative Technical and Consulting Expertise
- Agile, Flexible, and Highly Adaptable to Change
- Cost-Effective and Efficient with a High ROI
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Expertise in EIS and the complex digital application workflows and ecosystems that drive the speed, flexibility, and customer experiences today’s insurers need to compete and retain customers.
Employ the latest innovative and agile approaches to advise, strategize, design, and develop highly-effective solutions that address businesses most essential IT needs.
Excel in modernizing and unifying diverse software IT systems, ensuring seamless data flow and operational efficiency that accelerates digital transformation outcomes.
Provide comprehensive solutions that deliver maximum uptime and peak software performance leveraging advanced tools, proactive maintenance, and expert support, allowing businesses to focus on core operations.
myOmniDesk Contact Center solution, built on top of Amazon Connect, integrates core call center functions in a single AI-enabled platform for more efficient, cost-effective, and adaptable customer service with vastly improved customer experience outcomes.
Deliver customized modern, agile solutions tailored to meet the unique needs of Federal and State agencies. Previse develops secure, scalable, high-performing, and cost-effective outcomes that comply with stringent government standards and mission objectives.
Testimonials
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Previse team stepped in at the very beginning of our work on testing strategy. Partnering with them gave us both flexibility we needed and clarity on how we wanted to approach QA. They took us from no test coverage to having automated tests, and the team was a pleasure to work with.
Natalia
Lead Test Engineer - Portals
Working with the Previse team has been outstanding for us. They came in and quickly helped us ramp back up a stalled project. Their knowledge and skill on optimizing call centers has fundamentally reshaped our customer service capabilities and helping us to move from a cost center to a profit center.
Todd
VP Call Center Operations
Previse was honest and transparent from the beginning and it didn’t take long for them to become the trusted advisor we were missing. They developed an aggressive but realistic modernization and app integration strategy that just worked. Previse hit every milestone, delivered on-time, and were by far the most cost-effective provider for us. Kudos to the Previse team!
Stephanie
Director. IT Technology Platforms
